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| World BPO/ITO Forum is an exclusive invitation-only event for C-suite executives and Senior decision-makers from enterprise companies Mid to large-cap currently using BPO/ITO services or
interested in evaluating global
sourcing opportunities. |
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2013 PROGRAM GUIDE -
DIGITAL VERSION |
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| Conference Overview |
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7th Annual World BPO/ITO Forum
Smartsourcing: Strategies for Success |
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| Theme: Re-inventing Global Sourcing - Cloud, Mobile & Social |
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| We are living through a sea of change in sourcing strategy. While it has taken longer
than we anticipated for web services and a Service-Oriented Architecture (SOA) to
become a practical reality, the impact is proving to be quite extraordinary. And where
ITO goes today, BPO will surely follow….. The impact of this shift can be truly game
changing – business agility through faster outcomes, less capital investment, greater
flexibility, escape from the treadmill of software version upgrades, and a technology
catalyst for introducing business process best practices. |
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| The buyer has to be even smarter – orchestrating multiple boutique suppliers. Hybrid
solutions are becoming commonplace. Your partner / supplier companies each have
their own operating system that they want to leverage across their multiple
customers, so your organization has to act as a sort of “hypervisor” in order to get
them all to work together. |
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| This is where the World BPO/ITO Forum makes a real difference — by enabling buyers
and sellers of services to meet each other, and by encouraging experts to share
insights in a friendly environment. |
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| Why you should attend |
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| WBPO/ITO Forum is the only off-shoring thought-leadership forum designed for mid to large-cap U.S. companies |
| Learn what works and what doesn't in a multi-vendor environment |
| Hear real life case studies and insights from global leaders |
| Build valuable global relationships with the right partners |
| Discuss many near-shoring and far-shoring solutions in the Country and sponsor Pavilion |
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| Who will attend |
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CEO/President |
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CIO/CTO |
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COO/Head of Operations |
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CFO/Head of Finance |
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SVP/VP of Sourcing |
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Business-unit Head/
General Manager |
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SVP/VP of Vendor Management |
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| Why this event is important for the industry |
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| Many companies are seeking the right commercial partnerships and operating model to reap the full potential from a successful global sourcing arrangement. It is vital for companies to get this right the first time around, and cannot afford to make strategic missteps which can cost millions of dollars. Companies cannot afford to make mistakes, and must learn quickly from the experience of others in order to gain and retain competitive advantage. The World BPO/ITO Forum facilitates these important discussions by enabling buyers and sellers of BPO and ITO services to meet each other, and hear best practices and lessons learned from experts and global leaders in a friendly environment. |
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