ABOUT MQW ROLE OF MIQ BEST PRACTICES RESULTS & AWARDS NEWSROOM MQW COUNCIL CONTACT US       ABOUT MQW   Background to MQW Understanding MQW Key Features Principles Framework of MQW Adoption of MQW MQW Assessment Purpose Approach DMQW Guidelines On-site Methodology Parameters & Scoring Determination of Stages   Background to MQW     How and Why was Mahindra Quality Way Conceived?     Today's business environment offers us an interesting combination of great opportunities for growth along with emerging challenges in the market place. The opportunities arise because of the rapid development of the Indian economy and its future potential, reflected in both - a burgeoning domestic market as well as the country's booming exports. The challenges which arise out of the opening up of the Indian economy require us to compete effectively with world-class companies, while catering to the changing requirements of demanding customers in India and in our overseas markets. To succeed in such a business environment, we need to aspire for excellence in everything we do, for the highest level of quality in not only our products or services, but also in all our business processes. Further, since competition and customer expectations will always keep evolving to higher and more demanding standards, our quest for excellence has to be a continuous journey. This requires us to examine our levels of efficiency & performance and keep setting higher standards for ourselves on a regular basis. Our two older businesses, the Automotive and Farm Equipment Sectors, have achieved significant business success through consistent adoption and application of enterprise-wide quality initiatives. The senior management of the Mahindra Group therefore decided to promote Total Quality Management (TQM) across all Group companies. As a result, Mahindra Quality Way was established to provide all the companies in our Group an efficient, standardized approach towards continuous improvement and a structured process to assist their pursuit for excellence through the application of Total Quality Management. MQW is supported by the Mahindra Institute of Quality, Nashik which provides the necessary training to the employees of our companies in tools and techniques of TQM.                 Since competition and customer expectations will always keep evolving to higher and more demanding standards, our quest for excellence has to be a continuous journey.