| The ultimate result of the assessment process is awarding of an MQW Stage of Maturity. |
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| The MQW Stage of Maturity of a company denotes the recognition given in the Mahindra Group to the stage of achievement of the company in the adoption and implementation of the Mahindra Quality Way in running its business efficiently and continuously striving for excellence in all its activities – Products, People, Process. This is done in 3 steps. |
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| STEP 1 |
Assessors’ Recommendation of MQW Stages |
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| After specific scores have been awarded for all the four Management and Business Processes, as per the criteria explained above, the assessors will arrive at a total score for the company, expressed as an overall total percentage. |
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| The MQW Stage of Maturity to be awarded to a company will be determined on the basis of two things: |
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The overall total percentage score obtained by the company after the assessment of the four Management Processes and selected Business Processes |
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The width of application of Mahindra Quality Way across the company as reflected in the number of Business Processes it has worked on for improvement. |
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There are 10 Stages of MQW Maturity, Stage 10 being the highest. The table provided at the end of this section gives the 10 stages of MQW maturity and criteria applied for each stage in terms
of overall percentage score and total number of Business Processes to be selected by the company. |
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For each stage, the table also provides
a broad description of some of the typical characteristics of a company which falls
in that stage of MQW maturity. |
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| Click here to view 10 stages of MQW maturity >> |
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| STEP 2 |
Validation of Scores and Stages by the Corporate Jury |
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| A Corporate Jury has been constituted to validate the Scores and Stages awarded by assessor. This is meant to ensure that an independent view of the year-round progress of individual companies by senior corporate level executives of the Mahindra Group is also taken into account when deciding the final MQW Stage to be awarded. |
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| The Corporate Jury consists of: |
Mr. Bharat Doshi
Executive Director and Group CFO |
Mr. Anjanikumar Choudhari
Director, Mahindra Institute of Quality |
Mr. Ruzbeh Irani
Executive Vice President,
Office of Strategy Management |
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| The Corporate Jury will examine the recommendations of the assessors. If the Corporate Jury considers it necessary, it may consult the specific assessors involved in the assessment of an individual company. |
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| The final decision on the MQW Stages will be made by the Corporate Jury and the results will then be declared to the Group companies. |
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| STEP 3 |
Categorization of the MQW Companies |
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| Taking into consideration factors such as the difference between manufacturing and service industry, size of business, complexity of business operations, number of locations, total employee strength and also to provide equity of internal comparison between companies, the MQW companies have been placed in different categories. |
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There are four categories that have been devised as mentioned in the table below. The table categorizes the current 17 MQW companies/businesses which have undergone independent assessment. |
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This is valid for FY 2011 and there can be shifts in categorization based on the growth and progress of individual companies. |
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This categorization will be reviewed by the Corporate Jury every year. |
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Similarly, other companies, beyond the current 17, which adopt MQW in the future, will also be placed appropriately in one of the four categories. |
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| Manufacturing |
Company / Division |
Manufacturing
Large |
Auto Farm Sector - Auto Division
Auto Farm Sector - Farm Division
Auto Farm Sector - Swaraj Division |
| Manufacturing |
Mahindra Ugine Steel Co. Ltd.
Steel Division |
Mahindra Ugine Steel Co. Ltd.
Stamping Division |
| Mahindra Forgings Ltd. |
Mahindra Hinoday Industries Ltd.
Magnetic Product Division |
Mahindra Hinoday Industries Ltd.
Foundry Division |
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Mahindra Composites Ltd. |
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Mahindra Intertrade Ltd. |
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| Service |
Company / Division |
Service
Large |
| Tech Mahindra |
Mahindra and Mahindra
Financial Services Ltd. |
Mahindra Holidays and
Resorts India Ltd. |
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| Service |
Mahindra Lifespace
Developers Ltd. |
| Mahindra Insurance Brokers Ltd. |
| Mahindra Spares Business |
| Mahindra World City |
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