ABOUT MQW ROLE OF MIQ BEST PRACTICES RESULTS & AWARDS NEWSROOM MQW COUNCIL CONTACT US       ABOUT MQW   Background to MQW Understanding MQW Key Features Principles Framework of MQW Adoption of MQW MQW Assessment Purpose Approach DMQW Guidelines On-site Methodology Parameters & Scoring Determination of Stages   MQW Assessment     Description of Mahindra Quality Way (DMQW) guidelines     The DMQW has to be prepared / updated by the company every year before the Mahindra Quality Way (MQW) assessment. It serves two purposes:   The compilation and finalization of the DMQW within a company provides senior management an opportunity to do a complete and structured internal review of the extent to which MQW has been applied to the critical processes in different parts of the company. It identifies the improvements achieved and highlights the areas where more effort is required. It is the base document for the annual assessment. It provides the assessors with a description of the manner in which MQW has been implemented and deployed and a summary of the performance of the company over the previous year.   In preparing the DMQW, it would be useful for the company to consider the following guidelines. These guidelines are not prescriptive. They indicate the purpose and therefore the overall information requirement of the DMQW.   All processes, improvements implemented and results obtained should be described in the DMQW in a manner which explains the following. A Past Performance B Planned Improvements C Present Status D Future Plans The results or effects of improvement activities should be mentioned clearly in quantitative terms wherever applicable and always shown as Actual v/s Plan/Target/ Budget. Where there is extensive and detailed data to be provided, an annexure can be used. A glossary section to explain the terms and terminologies used should be included and mentioned in the index of the DMQW. Pages need to be numbered continuously. The number of pages in the DMQW will depend on the size of the company and number of processes selected for MQW. Ideally, the DMQW, including annexure, should not be larger than 75-100 pages for companies in the 'Large' category and 50-75 pages for others. Starting from Cycle 3, 2011, companies which adhere to the above ideal size guideline can send the DMQW in soft copy. Since the DMQW is also meant to be read by assessors who may not be totally fluent in English, it will be useful to avoid using language which is idiomatic or metaphoric and maximize the use of simple, business English. The cover page of the DMQW should include the following:- Name of the Company Name of the Chief Executive Name of the MQW Coordinator(s) Sector to which the Company belongs An index page should be provided giving a list of the topics covered along with the relevant page numbers. The contents of the DMQW should be divided in the following parts: PART A : Company Background PART B : Actions taken based on previous cycle's assessment findings PART C : Description of the four management processes PART D : Description of the selected key business processes