| Product Performance |
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| World over demands on products are increasing. Consumers want product choices that integrate environmental improvements, but will switch their purchasing decisions only when the product retains the performance they require and the value they need. Eco-efficiency has to jog along with cost efficiency across the entire product life cycle to witness mass adoption. |
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| At Mahindra, we are conscious of the fact that our products and services touch many lives and livelihoods in more ways than one. By synthesising sustainability with Alternative Thinking we have adapted a transformative approach throughout our production processes. We don't just build products; we build possibilities by accepting no limits. |
| Management Approach |
| We continually challenge ourselves to improve the environmental performance of our products and reduce the total cost of ownership to our customers and environment. We develop solutions that support the transformation to a fair, inclusive and low-carbon economy thus truly driving positive change. |
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| Meeting and exceeding the high expectations of our stakeholders is a collaborative effort at Mahindra. Our R&D and strategy departments work in tandem with our execution team to achieve environmentally and socially responsible products which comply with all statutory regulations and voluntary codes throughout the product life-cycle. We seek to enhance the sustainability score of our products through adoption of prioritised, systematic and scientific development at every juncture. |
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| The Mahindra Quality Way ensures that this is done by integrating management technology, process technology and product technology in manufacturing, vendor management, product development and marketing. |
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| Mahindra Group, being a conglomerate, has diversified business sectors. Though we do not have a single customer privacy policy encompassing all our sectors but we do follow local and national legislation. We have not received any complaints related with customer privacy.We provide accurate and appropriate information through strict compliance with required disclosures and product labelling warranted by procedures including product & service labelling, marketing & communication requirements and laws inclusive of promotions, sponsorships and advertising. |
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