SUSTAINABILITY REPORT 2013-15

People Overview Self Managed Teams Mechanisation Safety Overview The Parivartan     Journey Progress on     Roadmap Incident Statistics Robust Governance Standardised     Processes Enhanced Awareness Capability Building Safety Infrastructure Safety Audits Quality Overview Top-down    Accountability Quality by Design Quality Culture     Transformation Quality Assurance Quality     Best Practices All Time Audit     Readiness Availability Overview Strategic Sourcing Risk Management Product    Rationalisation Success stories Environment Overview Roadmap Energy Management Emissions Water Waste Case Study KPIs Community Overview Focus Areas Education Livelihoods Healthcare Infrastructure     Initiatives Creating Change     Makers Productivity Overview Productivity Streams Case Study PACE Update Initiatives Engineering Excellence Overview Digitisation Automation Mechanisation Lean Manufacturing Capital Equipment Strategy Predictive Maintenance Continuous Improvement Overview Continuous     Improvement     at Work Best Practices Annexures GRI Index Acronyms Assurance Statement   Summary Report     GET IT RIGHT THE FIRST TIME QUALITY The business of good health comes with great responsibility. The responsibility to provide the right quality medicine, every time. At Dr. Reddy's, we believe and have demonstrated that quality if seeded through design, delivers results beyond mere product specifications. It ensures consistency, increases productivity, reduces costs and cycle time, facilitates reproducibility, promises greater shelf life, enhances audit readiness, and accelerates the organisation's march towards 'first time right'. During the reporting period, we improved our first time right status to 95% at our formulations plant. But the summit is still not conquered and we are determined to do so.   Overview 360o Commitment   At Dr. Reddy's, quality is an all-pervasive paradigm. Be it our policies, processes or our products - we strive to achieve the best of the world, for the rest of the world. Be it development, manufacturing or packaging - we focus on minute details to ensure not just the right efficacy but also the right user experience. Be it for customers, employees or community - we plan and execute meticulously, with a singular aim to create delight across the stakeholder spectrum.   Operational Goals   Implementation Frameworks Quality by Accountability Quality by Design Quality by Cultural Transformation Governance enhancement Multi-tiered reviews Steering quality, right from top management Audit readiness Quality risk management Transparency in all areas of operations Statistical, analytical and risk management methodologies Electronic Lab Environment and Six Sigma Thinking QbD integration across the product development lifecycle Continuous manufacturing Systemic Gap Assessment Approach Infrastructure and IT Enablement Capability Building Standardise policies, processes and procedures Good Manufacturing Practice (GMP) standards