SUSTAINABILITY REPORT 2013-15 
   
 
 
People
Safety
Quality
Availability
Environment
Community
Productivity
Engineering
Excellence
Continuous
Improvement
Annexures
 
Summary Report
 
 
SUSTAINABILITY APPROACH
STAKEHOLDER ENGAGEMENT
Overview    |    Stakeholder Engagement Mechanisms    |    Engagement Initiatives
Stakeholder Engagement Mechanisms
We have established several systems and procedures to disseminate relevant information as well as get useful feedback from our stakeholders about our products and services.
The primary source of information is our corporate website: www.drreddys.com. All official news releases and presentations, including those made to
institutional investors and analysts, are posted on the website.
Other portals such as
www.customer2drl.com,
www.vikreta2drl.com and
www.housecallsindia.com provide the
platform for targeted engagements with specific stakeholder segments.
 
 
Engagement Mechanism Dashboard
Stakeholders   Engagement Mechanism
Patients   Dr. Reddy's Foundation for Health Education (DRFHE) meets
    Mobile Medical Van - Life At Your Doorstep
    Living Well programmes in association with Art of Living
    Sparsh
Health
Professionals
  Programmes arranged by DRFHE - PGDHM
  Case Manager's programme for cancer counselling
    Inner Circle - relationship building programme
    Abhilasha - nursing efficiency programme
    Sarathi - doctor's assistant programme
Partners   Customer satisfaction survey
    Regular business meetings
    Vendor meets
    Strategic business partner training and development
Employees   Organisation Health Index
    In-house publications: Around Dr. Reddy's (Monthly) | Elixir (Quarterly)
    Intranet (Round-the-year)
    CEO, COO Communications (Quarterly)
    360o feedback
    Celebrations
    Sustainability focussed interviews and Focus Groups
    Sustainability Report
Investors & Shareholders   Analyst meets
  Annual Report
    Sustainability Report
    Earning calls with analysts and investors
    Communicating financial results to shareholders through email
    All official news releases and presentations made to
institutional investors and analysts are posted on the
corporate website
    Quarterly and annual results are published in widely circulated
national newspapers and also disseminated internationally
through Business Wire
Community   Dr. Reddy's Foundation (DRF) - Creating Sustainable Livelihoods
    Dr. Reddy's Foundation for Health and Education (DRFHE)